Conflict assessment is the craft of mapping out the players, alliances, and bystanders in a conflict, determining their objectives, and identifying the conditions and circumstances that enable that conflict. This is done to make sure that people and resources are placed where they can be used most effectively.
Common causes of conflict at work include conflicting goals, perceptions, personal styles, or conflict of values. As you can see, conflict is not limited to large disagreements or arguments. It can be caused by what appears to be simple processes like assigning tasks and decision making. A lot of times poor communication is the culprit.